My Account→Products裡的Web Hosting→選擇你的網域名，例如KUSO.ME
點選首頁下方攔Help & Support裡的Submit Support Ticket，以下為回覆信
Dear Chen-Yuan Huang,
Thank you for contacting Online Support. We would be happy to request a refund for your order. However, we will need you to first cancel the item(s) in question as soon as possible of the renewal date. Once canceled, please reply to this email and we will submit your refund request.
Please note: Cancellation and refund of certain services will also cancel any free services associated with it.
To cancel any item in your account, please use the following instructions:
First, log into your customer account:
• Go to our homepage.
• Log in at the top of the page using your account username (which may be the same as your customer number) and password.
If you have trouble logging in, our Account Retrieval System may help you. You can use this to retrieve your customer number and/or reset your customer account password. You can find this system by selecting ‘Click Here’ next to ‘Forgot Your Password?’ on the ‘My Account’ login page.
Once logged in, follow the steps below to cancel:
• Select ‘Payments and Renewing Items’ from the ‘My Renewals & Upgrades’ menu.
• Check the box next to the item(s) you would like to cancel and click on the ‘Cancel Item’ button.
• Select ‘Cancel Now’ in the menu that appears to the right.
• Click on ‘Save Changes’.
Please let us know if we can help you in any other way.
Online Support Team