如何退掉Godaddy剩餘租約

On 2010/12/24, in 虛擬主機, by Alan

原本打算等Godaddy主機約到期就不再續約
沒想到卻忘記去設定Auto-Renew狀態停用
竟然又給我繼續續約3年,租金$176.04美元
不過Auto-Renew預設為開啟狀態確實是必要的
預防忘了繳錢而被停掉主機反而麻煩

如果希望主機約到期不再繼續續約
可依下列設定Auto-Renew為OFF狀態
登入Godaddy後:
My Account→Products裡的Web Hosting→選擇你的網域名,例如KUSO.ME
彈出選項後選→Auto Renew→選擇OFF

如果不小心忘了取消Auto-Renew而自動續約怎辦?

Alan一開始先是寫封信給Godaddy客服人員
點選首頁下方攔Help & Support裡的Submit Support Ticket,以下為回覆信

Dear Chen-Yuan Huang,

Thank you for contacting Online Support. We would be happy to request a refund for your order. However, we will need you to first cancel the item(s) in question as soon as possible of the renewal date. Once canceled, please reply to this email and we will submit your refund request.

Please note: Cancellation and refund of certain services will also cancel any free services associated with it.

To cancel any item in your account, please use the following instructions:

First, log into your customer account:

• Go to our homepage.
• Log in at the top of the page using your account username (which may be the same as your customer number) and password.

If you have trouble logging in, our Account Retrieval System may help you. You can use this to retrieve your customer number and/or reset your customer account password. You can find this system by selecting ‘Click Here’ next to ‘Forgot Your Password?’ on the ‘My Account’ login page.

Once logged in, follow the steps below to cancel:

• Select ‘Payments and Renewing Items’ from the ‘My Renewals & Upgrades’ menu.
• Check the box next to the item(s) you would like to cancel and click on the ‘Cancel Item’ button.
• Select ‘Cancel Now’ in the menu that appears to the right.
• Click on ‘Save Changes’.

Please let us know if we can help you in any other way.

Regards,

Michelle P.
Online Support Team

看完之後才知道可以直接線上申請取消,終止服務

登入Godaddy後,請依以下步驟操作:
• Select ‘Payments and Renewing Items’ from the ‘My Renewals & Upgrades’ menu.
選擇My Account,點選左側選單My Renewals & Upgrades下的Payments and Renewing Items

• Check the box next to the item(s) you would like to cancel and click on the ‘Cancel Item’ button.
勾選要取消的項目,再點Cancel Item按鈕

• Select ‘Cancel Now’ in the menu that appears to the right. Click on ‘Save Changes’.
選取Cancel Now,然後Save Changes儲存

完成畫面

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